I only tested one Add Media – for the FPA Sub Sahara.
The Add media button is there.
Apparently, this user tried to add a doc called trumps-african-ploicy-.doc
Interesting titling issues – probably created by WP putting in the “-” automatically. The document is uploaded but he or she never attached it to a post. Sometimes this is not clear – it looks like the media has never attached and you need to click into your media library to see it. After that it MUST be selected by clicking on it.
I wonder if this could be the issue.